1pc Custom Embroidered Name Children Backpack, Cartoon Animal Backpack, Personalized Embroidered Name School Bag, Children’s Gift, Kindergarten School Bag, School Storage Bag, Stationery Storage Bag, Student Supplies, Kindergarten Supplies, Cartoon Backpack, Christmas Gift, Birthday Gift, Back To School Gift, New Year Gift, Boy Gift, Girl Gift, Dinosaur, Tiger, Koala, Cat, Giraffe, Unicorn, Elephant

Returns & Refunds

1. Eligibility for Returns:
   • Items must be returned within 30 days of receiving your order.
   • The items must be in their original condition, unworn, and with all tags attached.
   • Certain items, such as swimwear, undergarments, or items marked as final sale, are not eligible for return due to hygiene reasons.
2. Return Process:
   • To initiate a return, please contact our customer service team at [customer service email] for assistance.
   • Provide your order number and details about the item(s) you wish to return.
   • Our team will guide you through the return process and provide you with the necessary return address.
3. Refund Processing:
   • Once we receive your returned item, it will be inspected to ensure it meets our return policy criteria.
   • If approved, a refund will be processed to your original payment method within 7-10 business days.
   • Please note that shipping costs are non-refundable.
4. Exchanges:
   • If you would like to exchange an item for a different size or color, please follow the return process outlined above, and place a new order for the desired item.

Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will work with you to resolve the issue promptly, including offering a replacement or refund.

Customer Responsibility

• Customers are responsible for the return shipping costs unless the return is due to a damaged or incorrect item. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.